User Data Processing And Retention

Last Modified: July 2, 2025

Utterly Voice, LLC ("Utterly Voice", "we", or "us") takes privacy and security seriously. Our first line of defense against privacy and security threats is to process and retain as little user data as possible while providing important features. This document provides a detailed description of how various types of user data is processed and retained by the Utterly Voice Website, Utterly Voice Application (downloaded desktop application), and the Utterly Voice Server (remote server component of the application). It also details any data that is shared with third-parties.

Audio

By default, the Utterly Voice Application does not retain or transmit any microphone audio data. Microphone audio data is provided to the local recognizer to produce a transcript, then it is immediately deleted from memory.

If you change the audioFiles setting to enabled in the general settings, the Utterly Voice Application saves your microphone audio data in local files on your computer, but it does not transmit this data across the network.

If you change the recognizer setting in the general settings to be configured to use an online recognizer, the Utterly Voice Application transmits your microphone audio data to the third-party recognizer in order to produce transcripts. Also see Third-Parties.

Transcripts

By default, the Utterly Voice Application does not retain or transmit any transcript (spoken text) data it gets from the recognizer. This data is only used in application memory, which is deleted when the application terminates.

If you change the logRedaction setting to disabled in the general settings, the Utterly Voice Application writes your utterance transcripts to the local log file on your computer, but it does not transmit this data across the network. Also see Logging.

If you change the recognizer setting in the general settings to be configured to use an online recognizer, the third-party system produces transcript data, which the third-party system sends to the Utterly Voice Application. The third-party system may or may not retain this data. Also see Third-Parties.

Payments

When purchasing a license, the Utterly Voice Website redirects you to a payment link hosted by a third-party payment system. Once payment is completed, you are redirected back to the Utterly Voice Website. This payment method was chosen specifically to avoid personal user data collection on the Utterly Voice Website.

The third-party payment system may collect your email address (for payment confirmation), full name, physical address (for sales tax calculation), and credit card information, wherein the payment system acts as the Data Controller for that data. The Utterly Voice Website does not have software that retains any of this personal payment data. The only payment data saved automatically by the Utterly Voice Website wherein Utterly Voice acts as the Data Controller is the order identifier associated with the payment. In the event of a payment issue, we may manually access this third-party payment system, and the data collected on our behalf.

Settings

The Utterly Voice Application settings are saved locally on your computer. Of these settings, only the following non-personal settings values are transmitted to the Utterly Voice Server for retention:

License key for verification purposes
Recognizer name for usage statistics
Application version for usage statistics

Logging

To aid debugging application issues, the Utterly Voice Application logs many user and system interactions. When the application starts, it deletes the existing log file and creates a new one. The application only stores this log file locally and never transmits it across the network.

If you change the logRedaction setting to disabled in the general settings, the Utterly Voice Application writes your utterance transcripts to the log file. Also see Transcripts.

Other non-transcript Utterly Voice user interactions are always written to the log file. For example, executed command names are written to the log file.

We may request that you privately send us an email with a log file attachment in order to help debug a problem. In this case, it is your responsibility to ensure that this log file does not contain anything confidential or anything that should not be shared privately with us. By sending us your log file, you consent to the processing of any information contained in those log files for troubleshooting purposes only.

Website Tracking

The Utterly Voice Website does not use browser cookies or web beacons.

Third-Parties

You may be using third-party software while using Utterly Voice. We engage third-party companies to perform functions on our behalf. These other companies will have access to the information only as necessary to perform their functions and to the extent permitted by law. Nonetheless, you acknowledge that we do not have control over how such third-parties may use any information provided to them. You must reference the privacy policies of these systems to understand how your data is processed or retained in those systems. Utterly Voice does not guarantee the privacy or security of data once it leaves our systems and enters a third-party service you configure or use.

You might be using one or more of the following third-party systems while using Utterly Voice:

If the Vimium browser extension is enabled, as recommended in the documentation, this third-party software has access to your browsing data. This is true for many types of browser extensions.
If you change the recognizer setting in the general settings to be configured to use an online recognizer, the Utterly Voice Application sends your microphone audio data to the third-party system.
If you pay for a Utterly Voice license, the third-party payment system collects personal and payment data.